Your KeyStart policy provides:
Help from start to finish:
Helpline: In a motor accident that is not the policyholder’s fault, the MSL 24 hour freephone helpline on 0800 387165 is available for fast, friendly advice.
KeyStart cover:
AA Replacement Vehicle: If involved in a motor accident that is not the policyholder’s fault, MSL will keep them mobile by arranging a hire vehicle suitable for his/her needs and will recover the cost directly from the fault party on his/her behalf.
Credit Repair
Credit Repair: If, in the view of MSL, the accident is clearly non-fault and full details of the other party involved are available, an MSL appointed repairer will carry out repairs with the costs being recovered, directly from the other party. If third-party insured the policyholder will not have to fund the repairs. If comprehensively insured he/she may wish to use this service to avoid payment of his or her excess.
Motor Prosecution Defence: If, as an insured driver, he/she need to appoint a solicitor to defend them in a particular motor prosecution (other than a parking offence) - KeyStart can assist.
Personal Injury Compensation: the policyholder is entitled to compensation for injuries suffered by themself or his/her passengers as innocent victims of a road traffic accident.
Policy Excess: the policyholder has paid a policy excess as a result of a non-fault accident it can be recovered as part of his/her claim.
Loss of Earnings: If the policyholder is unable to work as a result of the accident, with KeyStart losses can be included in your claim
Vehicle Recovery and Storage: If, as a result of the accident, the policyholder’s vehicle cannot be driven, reasonable costs for recovery and storage can also be included in his/her claim.
Total Loss Negotiation/Valuation Service: If the policyholder’s vehicle is a total loss and valuation is disputed, MSL will assist in negotiations.
Medical Fees: If the policyholder has been injured he/she can recover reasonable medical costs incurred.
Legal Representation: With KeyStart the policyholder has access to both MSL’s In-House accident experts as well as a nation-wide panel of solicitors who specialise in road traffic accidents.
MSL’s KeyStart range of policies is underwritten by Financial & Legal Insurance Company Ltd, who are incorporated in the UK. Both MSL and Financial & Legal Insurance Company Ltd are authorised and regulated by the Financial Services Authority and are also members of the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Motor Legal Expenses Insurance
